I recently added two new links to my suggested sites list and advise anyone who is interested in the question, “How important is the appearance of being informed?” to take a quick look at the study.
Car repair costs can be higher for women, but women negotiate better. This study offers tips that avoid encouraging women to know everything there is to know about automotive. With a basic knowledge, as in you know the year, make, and model of your vehicle as well as the part needing to be replaced, there are online resources that will allow you to go into Fair-Price battles appropriately armed; you will know the going rate for your repair. Appear confident; appear informed; and the fair-price will be granted you.
This mirrors my goal of helping you understand the process with as little automotive jargon tossed in as possible.